TRVL Traveler Support Center
We're with you, every step of your journey.
At TRVL, your trust is our priority. Our specialized Traveler Care team operates with international service standards to ensure every detail of your booking is flawless. Whether it's an urgent change or a simple clarification, our Travel Experts are here to provide the solution.
Communication Channels
Digital Support (24/7):
Submit a request through the "Smart" form
Email Priority: welcome@trvl.gr
(Response within 24 hours)
Direct Customer Line:
210 300 5141
Operating Hours:
Daily: 09:00 – 21:00 (Global Support Coverage)
Frequently Asked Questions
Quick solutions before contacting us
How can I cancel my booking?
Log in to your account and select 'My Bookings'. From there you can proceed with cancellation according to your booking terms.
When will I receive my refund?
Refunds are processed within 7-14 business days from the cancellation date, depending on your bank.
How can I use Klarna for 3 interest-free installments?
When completing your booking, select 'Klarna' as your payment method. You'll be redirected to Klarna's platform to complete the transaction in 3 interest-free installments.
What should I do if I didn't receive a confirmation email?
Check your spam/junk folder. If you can't find it, contact us with your booking details.