What time is check-in and check-out?

Check-in is at 15:00 and check-out is at 12:00. Please contact the property if you need early check-in or late check-out.

How does Klarna payment work?

With Klarna, you can split your payment into 3 interest-free installments. Select Klarna at checkout, complete verification, and pay 1/3 today. The remaining 2 payments are automatically charged every 30 days. No hidden fees, no interest.

What is the cancellation policy?

Cancellation policy varies by room type and booking date. Please check the cancellation terms when booking. Most bookings offer free cancellation up to a few days before arrival.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as Klarna for payment in 3 interest-free installments. Payment is processed securely through an encrypted connection.

Can I modify my booking?

Yes, you can modify your booking subject to availability. Contact us as soon as possible to help with changes to dates or room type. Price differences may apply.

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Mercure Belgrade Excelsior HotelOfficial Hotel Rates. You are booking direct with hotel.

★★★★

Belgrade

Kneza Milosa Street, 5, Belgrade

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Location

Kneza Milosa Street, 5, Belgrade, Belgrade

About this property

Location
Mercure Belgrade Excelsior Hotel is located in the center of Belgrade. Republic Square, Knez Mihailova Street and Kalemegdan Fortress are nearby. Belgrade Nikola Tesla Airport can be reached by car.

At the hotel
The hotel is located in a historical building. The rooms were renovated in 2025. It features a restaurant with local and international cuisine, conference rooms and a smoking terrace on the 2nd floor. The hotel is family-friendly and pet-friendly.

Room amenities
All rooms feature free Wi-Fi, LED TV, minibar, safe, electric kettle, tea and coffee making facilities, hairdryer, slippers and opening windows. Privilege rooms also feature a coffee machine and free soft drinks.

Services & Amenities

Computer
Air Conditioning
24-hour Reception
Elevator
Currency Exchange
Smoke-free property
Heating
Security guard
Newspapers
Ticket assistance

Garden
Television in lobby
Terrace
Fire Extinguishers
All Spaces Non-Smoking (public and private)
Non-smoking Rooms
Soundproof Rooms
Room Service
Family room
Cable TV

Minibar
Ironing
Laundry
Concierge
Dry Cleaning
Luggage Storage
Telephone
Bar
Coffee/tea for guests
Diet menu (on request)

Breakfast
Breakfast in the Room
Restaurant
Packed Lunches
Free WiFi
Free internet
Airport transportation
Spanish
German
Russian

English
Tour assistance
Library
Business Center
Fax machine
Conference Hall
First Aid Kit
Family/Kid Friendly
Kids' TV Networks
Pets Allowed

Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests

Terms & Conditions

Check-in15:00

Check-out12:00

Cancellation Policy as stated by selected rate
Prepayment Needed on booking time
ID or passport may be required upon check-in