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* From Heraklion International airport: Distance 73.9 km about 1 hour & 20 minutes 1. Take main exit from airport (inland) towards National Road 0.2 km 2. Continue on G. Seremeti 0.5 km 3. Turn right before bridge to merge onto Route 90/E75 (to Heraklion) 71,5 km 4. Exit from National Road at Palaia Ethniki Odos Rethymnou-Irakleiou 1,4 km 5. At end of slip road continue STRAIGHT AHEAD 6. The White Palace is on RIGHT (sea side) "Pigianos Kampos” sign _______________________________________________________________________ * From Chania airport: Distance 78.7 km about 1 hour 31 mins 1. Head east from Airport and follow signs for Chania 0.7 km 2. Turn right opposite military base 0.6 km 3. Slight left (signed Souda / Rethymno) 11.2 km 4. Slight left at Soudas-Pithariou (follow signs for Rethymno) 4.9 km 5. Turn left to stay on Soudas-Pithariou 0.5 km 6. Slight right to stay on Soudas-Pithariou 0.1 km 7. Turn right to stay on Soudas-Pithariou 0.2 km 8. Turn right to stay on Soudas-Pithariou 69 m 9. Turn left at Route 90/E75 70 m 10. Slight right at Route 90/E75/Komvos Soudas (signs for Kisamos/Herakleion/Rethymno) 11. Continue to follow Route 90/E75 0.9 km 12. Turn left to stay on Route 90/E75 11 m 13. Take the ramp onto Route 90/E75/ signed RETHYMNON 14. Continue to follow Route 90/E75 58.8 km 15. Exit right toward Palaia Ethniki Odos Irakleiou-Rethymnou 24 m 16. Sharp right toward Palaia Ethniki Odos Irakleiou-Rethymnou 0.3 km 17. Take the 2nd right toward Palaia Ethniki Odos Irakleiou-Rethymnou 0.1 km 18. Turn right at Palaia Ethniki Odos Irakleiou-Rethymnou 1.4 km 19. Continue onto Palaia Ethniki Odos Rethymnou-Irakleiou 1.1 km 20. The White Palace
Early Departures: For early departures, the total amount of the remaining stay is non-refundable and it will be charged. Credit Card and ID Presentation: Guests must present the same credit card used for the booking, along with a photo ID or passport of the cardholder upon check-in at the hotel. This term does not apply to travel agencies - B2B reservations. In case verification fails, the amount charged will be refunded and an alternative payment by cash or another credit card will have to be made on the spot. In case a third-party is involved in the payment, hence cannot be verified, a bank transfer is required. Payments Over €500: According to the legislation (Law 3842/2010, paragraph 3 of Article 20), partial or full settlement of invoices exceeding €500 in cash is prohibited. All payments exceeding this amount must be made by credit or debit card or via bank transfer. Smoking Policy: The hotel complies with the anti-smoking law by operating as a non-smoking establishment/facility Smoking is only permitted in designated outdoor areas. In the event that a guest smokes in the non-smoking room, a fine of 100€ will be added to their bill at check-out to cover the cost of restoring the room.
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